Scene+ points earned through Casa housing payments made with your Scotiabank credit card follow a different posting schedule compared to points earned from everyday purchases. Below, we explain the posting timeline, why these points don’t appear on your credit card statement, and how to check your most up-to-date Scene+ points balance.
Scene+ Points Posting Schedule for Casa Housing Payments
Scene+ points from Casa housing payments are not posted immediately. According to the Scene+ program terms, these points may take up to 60 days from the end of the month in which the payment was made to be applied to your Scene+ membership account. For example, if a payment is made in April, the points will be applied by the end of June. This delayed posting schedule is specific to Casa housing payments and differs from the immediate posting of points for regular purchases.
Why Don’t These Points Appear on My Credit Card Statement?
Scene+ points earned from Casa housing payments will not appear on the same monthly credit card statement as points from regular purchases. This is because the posting schedule for Casa housing payments is separate and delayed. Instead, these points are directly applied to your Scene+ membership account once processed.
How to Check Your Most Up-to-Date Scene+ Points Balance
To view your most current Scene+ points balance:
Sign in to your Scene+ account: Visit the Scene+ website or use the Scene+ mobile app.
Check your balance: The Scene+ account and app update daily, providing the most accurate and up-to-date information about your points balance.
This method is more reliable than waiting for your monthly credit card statement, as it reflects the latest updates to your points.
Frequently Asked Questions (FAQs)
How long should I wait before contacting support if my points haven’t posted?
If your Scene+ points from a Casa housing payment have not been applied within 60 days from the end of the month in which the payment was made, you can contact Scene+ customer support for assistance.
Can I expedite the posting of Scene+ points for Casa housing payments?
No, the posting schedule for Scene+ points from Casa housing payments is fixed and cannot be expedited.
Are there any other transactions with delayed Scene+ points posting?
The delayed posting schedule is specific to Casa housing payments. Points from regular purchases typically post immediately or within a few days.
By understanding the posting schedule and using the Scene+ account or app to track your points, you can stay informed about your rewards without relying solely on your credit card statement.