Contact Us

Most questions can be answered quickly in our Help Center or through our 24/7 Live Chat (look for the chat button at the bottom-right of this page).

Explore our Help Center articles by category:

🏠 About Casa
Who we are, why people choose Casa, and how it works
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⚡ Getting Started
Creating your account, verifying email, setting passwords, logging in
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✨ Using Casa
Navigating the app or website, supported devices, notifications
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💳 Payments & Billing
Making payments, setting recurring charges, managing cards, receipts & fees
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⚙️ Account & Settings
Updating login details, managing your profile, saving payment methods
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🔧 Troubleshooting
Fixing login issues, addressing errors, payment problems

Start a live chat by clicking on the chat bubble in the bottom-right corner of the page. Haven, our virtual assistant can answer most questions, and a Casa team member is available if you need more help.

We do our best to reply within 1–2 business days. For urgent payment issues, please include “Urgent” in your subject line.