Using Casa
How to navigate the Casa website, supported devices, and manage notifications.
28 articles
Creating an Account
How to sign up, create your profile, and get started with Casa.
How do I create a Casa account?
Can I use Casa if I’m not in a supported property?
What information do I need to sign up?
Can I link my Casa account to my property manager?
Why do I need to verify my email before continuing?
Can I skip creating a password during signup?
What happens if I sign up with Apple or Google instead of email?
Logging In
Help with login methods, passwords, and staying secure.
How do I set or reset my Casa password?
How do I change my password after signup?
Can I create a password later if I skipped it at signup?
Can I log in using my Apple or Google account?
What happens if I switch login methods later?
How do I log out of Casa on a shared device?
Verification & Security
Steps to confirm your email, phone, and account credentials.
How do I verify my email address?
Can I resend the verification code?
What should I do if I didn’t get the verification email?
Does Casa use two-factor authentication?
How does Casa keep my data secure?
How do I report suspicious activity or a phishing email?
Property Linking
Adding, verifying and linking a property to your profile.
Why is Casa asking for my property address?
My address can’t be found. What should I do?
What does lease verification mean and why is it required?
What should I do if my property isn’t supported yet?
Notifications & Preferences
Manage alerts, reminders, and communications.
What messages will I get from Casa by email or text?
Will Casa remind me about upcoming rent payments?