Skip to main content

Will I get a receipt or confirmation email?

Yes. Casa sends an email receipt for every successful payment. This email acts as your official confirmation and includes the payment amount, method, and date.
​

How you’ll know your payment went through:

  • An on-screen success message will appear right after you submit your payment.

  • A receipt email will be sent to the address on your Casa profile.

You can also review your payment status from the Home screen:

  1. Tap your most recent payment.

  2. Scroll down to view your Payment History section.

    • This shows past, upcoming, and canceled payments.

    • Receipts can’t be opened here — you’ll find them only in your email inbox.

If you didn’t get an email:

  • Check your spam or junk folder.

  • Verify that your email address in your Casa profile is correct.

If you still don’t see it, contact our support team for help.

Did this answer your question?