We know it can be frustrating when a payment doesn’t go through. Payments can fail for a few common reasons, such as:
Card details being incorrect or expired
Not enough funds or available credit
A temporary hold or fraud protection put in place by your bank
Using a card type that isn’t supported (right now we accept Visa and Mastercard issued in Canada)
Don’t worry — if your payment fails, you’ll always get an email notification explaining what happened and what to do next. You can then update your payment method or try again with a different card or bank account.