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What should I do if Casa can’t find my address?

Updated over 2 months ago

If Casa can’t match your address, try these steps:

  1. Double-check that your street name, unit number, and postal code are correct.

  2. Choose Enter address manually if your property isn’t found.

  3. Contact your property manager to confirm the exact format they use in their records.

If you’ve confirmed everything and the address still isn’t recognized, contact our support team for help verifying your property.

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