Errors can occur if your internet connection drops or your card or bank account wasn’t verified properly during setup.
If this happens:
Return to your Home screen and check whether the payment appears under recent payments.
If you don’t see it, try scheduling the payment again once you have a stable internet connection.
If the problem continues, clear your browser cache or try using another device.
If you still can’t complete the payment, contact our support team and we’ll help get it resolved.