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How do I know if my payment worked or failed?

You can check your payment status anytime from your Home screen.

  • Payments that went through successfully will show as Completed.

  • Payments that didn’t go through will show as Failed or Pending.

You’ll also receive an email confirmation once your payment is processed.
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If you’re checking with your property manager, please note that it can take 3 to 5 business days for the funds to reach their bank account and for the payment to be marked as received on their end. It’s a good idea to give it a few days before following up, though most property managers appreciate a quick heads-up that you’ve made your payment.

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