Payments & Billing Issues
Troubleshoot card declines, failed recurring charges, or setup errors.
12 articles
What should I do if my card has expired?
Why was my card declined during payment?
How do I update or change my payment method?
Can I cancel a payment that’s already processing?
I canceled a payment by mistake. What should I do?
Can I set up recurring or automatic payments?
Why didn’t my recurring payment go through?
Will Casa retry a failed recurring payment (AutoPay) automatically?
Why can’t I edit my scheduled payment or recurring payment (AutoPay)?
How do I know if my payment worked or failed?
Can I split payments across multiple cards?
I see a duplicate charge. What should I do?