Payments & Billing Issues
Troubleshoot card declines, failed recurring charges, or setup errors.
12 articles
- What should I do if my card has expired?
- Why was my card declined during payment?
- How do I update or change my payment method?
- Can I cancel a payment that’s already processing?
- I canceled a payment by mistake. What should I do?
- Can I set up recurring or automatic payments?
- Why didn’t my recurring payment go through?
- Will Casa retry a failed recurring payment (AutoPay) automatically?
- Why can’t I edit my scheduled payment or recurring payment (AutoPay)?
- How do I know if my payment worked or failed?
- Can I split payments across multiple cards?
- I see a duplicate charge. What should I do?