You’ll always be notified if something goes wrong:
An email explaining the issue.
A notification inside Casa.
A warning icon next to the payment in Payment History.
What to do next:
Check your payment method and update details if needed.
Look for a retry notice the following day.
If you’re unsure whether your landlord or property manager has received payment, reach out to them directly for confirmation.
Reminder: If payments fail, please arrange payment directly with your landlord or property manager to avoid penalties or late fees.